We appreciate you choosing our office for your healthcare needs.
To ensure timely appointments for all our patients, we kindly ask you to familiarize yourself with our no-show policy.
What is considered a No-Show?
You are considered a no-show if you:
- Miss your scheduled appointment entirely without notifying our office.
- Cancel your appointment with less than 24 hours notice.
Cancellation Window
We request that you cancel any upcoming appointments at least 24 hours in advance.
This allows us to offer the appointment slot to another patient in need.
Cancellation Fees
A fee of $30 will be charged for missed appointments or cancellations made with less than 24 hours notice.
This fee will be applied to your patient account and must be settled before you can schedule any future appointments.
Exceptions
We understand that unforeseen circumstances may arise. We will waive the no-show fee in cases of emergencies or situations beyond your control, such as sudden illness, accidents, or severe weather.
Please notify our office as soon as possible to explain the situation and reschedule your appointment.
Repeated No-Shows
Patients with a history of repeated no-shows may be required to pre-pay for future appointments to secure their time slot.
In extreme cases, continued disregard for our no-show policy may result in dismissal from the practice.
How to Cancel Your Appointment
To cancel your appointment, please call our office at (772)-269-1904 number for Space Coast Pediatrics in Viera.
To cancel your appointment, please call our office at (772)-567-1552 number for Treasure Coast Pediatrics in Vero Beach.
To cancel your appointment, please call our office at (772)-581-0636 number for Pelican Pediatrics in Sebastian.
Appointment Reminders
We offer appointment reminders via text message to help you remember your scheduled visit. Please keep your contact information updated with our office.
Thank you for your cooperation!
By following these guidelines, we can ensure efficient use of our appointment schedule and provide timely care for all our patients.